Terms & Conditions

Last updated: 27 December 2025

1. Agreement to Terms

By accessing or using Swiftly Site ("the Service"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using our Service, you agree to comply with and be bound by these Terms.

2. Description of Service

Swiftly Site is an AI-powered website builder that allows users to create, generate, and manage websites. The Service includes:

  • AI-powered website generation
  • Website hosting and management
  • Custom domain support (where applicable)
  • Website editing and customization tools

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorised use of your account

You are responsible for all activities that occur under your account, whether authorised by you or not.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Transmit any harmful, offensive, or illegal content
  • Engage in any fraudulent, abusive, or illegal activity
  • Attempt to gain unauthorised access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service to create websites that promote illegal activities, hate speech, or harmful content
  • Spam, phish, or engage in any deceptive practices

We reserve the right to suspend or terminate your account immediately if you violate these terms.

5. Subscription Plans and Payment

5.1 Subscription Tiers

We offer various subscription plans with different features and site limits. Current plans include:

  • Free Plan: Limited to 3 sites, basic features
  • Pro Plan: Up to 25 sites, priority generation, custom domains
  • Enterprise Plan: Unlimited sites, all features, API access

5.2 Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. By subscribing, you authorise us to charge your payment method for all fees associated with your subscription.

All fees are non-refundable except as required by law or as explicitly stated in these Terms. You are responsible for any taxes applicable to your subscription.

5.3 Cancellation and Refunds

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will continue to have access to paid features until the end of your billing period.

Under UK Consumer Contracts Regulations, you have the right to cancel within 14 days of purchase and receive a full refund, provided you have not substantially used the Service. Once you have generated sites or used premium features, this right may be limited.

6. Intellectual Property

6.1 Your Content

You retain all ownership rights to the content you create using the Service, including websites, text, images, and other materials you provide.

By using the Service, you grant us a worldwide, non-exclusive, royalty-free licence to use, store, and display your content solely for the purpose of providing and improving the Service.

6.2 Our Intellectual Property

The Service, including its original content, features, and functionality, is owned by Swiftly Site and protected by UK and international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

7. User-Generated Content and Liability

7.1 User Responsibility

You are solely and entirely responsible for all content, information, and materials that you create, publish, or display using the Service, including but not limited to:

  • All text, images, graphics, videos, and other media
  • Business information, claims, and representations
  • Product or service descriptions
  • Contact information and communications
  • Any links to external websites or resources
  • All user interactions and transactions conducted through your websites

7.2 No Responsibility for User Content

Swiftly Site is not responsible for, and expressly disclaims all liability for, any content created, published, or displayed by users of the Service. This includes, but is not limited to:

  • Fraudulent, deceptive, or misleading content
  • Scams, phishing attempts, or illegal schemes
  • False or inaccurate information
  • Illegal activities or content that violates laws or regulations
  • Infringement of intellectual property rights
  • Defamatory, libelous, or slanderous content
  • Harmful, offensive, or inappropriate content
  • Any damages, losses, or harm resulting from user-generated content

7.3 Fraudsters and Scammers

Swiftly Site does not monitor, verify, or endorse any content created by users. We are not responsible for:

  • Fraudulent websites or businesses created using the Service
  • Scams, identity theft, or financial fraud conducted through user websites
  • Misrepresentation of products, services, or business credentials
  • Any harm, financial loss, or damages suffered by third parties due to fraudulent or scam websites
  • Verification of user identity, business legitimacy, or credentials

Users who create fraudulent or scam websites are solely responsible for their actions and any resulting legal consequences. Swiftly Site reserves the right to terminate accounts and remove content that violates these Terms, but we are under no obligation to monitor or remove such content.

7.4 AI-Generated Content

The Service uses artificial intelligence to generate website content. You acknowledge that:

  • AI-generated content may not always be accurate or error-free
  • You are responsible for reviewing and editing all AI-generated content
  • You should verify the accuracy of any information before publishing
  • We are not liable for any errors, omissions, or inaccuracies in AI-generated content
  • You remain fully responsible for all AI-generated content once you publish it

You are solely responsible for ensuring that all content on your websites complies with applicable laws and does not infringe upon the rights of others, regardless of whether the content was AI-generated or manually created.

7.5 Third-Party Claims

If any third party makes a claim against Swiftly Site related to content you created or published using the Service, you agree to:

  • Indemnify and hold Swiftly Site harmless from all claims, damages, losses, and expenses
  • Defend Swiftly Site against any such claims at your own expense
  • Accept full responsibility for the content and any resulting consequences

Swiftly Site is a platform provider only and does not endorse, verify, or take responsibility for any user-generated content.

8. Limitation of Liability

No Liability for User Content: Swiftly Site shall not be liable for any damages, losses, or harm resulting from user-generated content, including but not limited to fraudulent websites, scams, misleading information, or illegal activities conducted through the Service. All liability for user content rests solely with the user who created or published such content.

To the maximum extent permitted by UK law:

  • The Service is provided "as is" and "as available" without warranties of any kind
  • We do not guarantee that the Service will be uninterrupted, secure, or error-free
  • We are not liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Swiftly Site, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content you create or publish using the Service
  • Any fraudulent, deceptive, or illegal activities conducted through your websites
  • Any scams, phishing attempts, or financial fraud associated with your use of the Service
  • Any harm, damages, or losses suffered by third parties due to your content or websites
  • Any claims by victims of fraud, scams, or illegal activities conducted through your websites

This indemnification obligation applies regardless of whether the claim arises from AI-generated content, manually created content, or any combination thereof. You are solely responsible for all consequences of your use of the Service.

10. Termination

We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination:

  • Your right to use the Service will immediately cease
  • We may delete your account and all associated data
  • You remain liable for all amounts due up to the date of termination

You may terminate your account at any time by contacting us or using the account deletion feature in your dashboard.

11. Data Protection and Analytics

We process your personal data in accordance with our Privacy Policy and UK data protection laws, including the UK GDPR and Data Protection Act 2018. Please review our Privacy Policy for details on how we handle your data.

Analytics and Data Collection: By using the Service, you consent to our collection and use of analytics data, including but not limited to usage patterns, behavior tracking, performance metrics, and device information, as detailed in our Privacy Policy and Cookie Policy. This data is used to improve the Service, develop new features, and optimise user experience.

You can opt-out of non-essential analytics through our cookie preferences, but this may limit our ability to provide personalised features and improvements.

12. Dispute Resolution

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you also have the right to bring proceedings in the courts of the country where you are domiciled. We encourage you to contact us first to resolve any disputes amicably.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last updated" date
  • Sending an email notification (for significant changes)

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms. If you do not agree to the changes, you must stop using the Service.

14. Contact Information

If you have any questions about these Terms, please contact us:

Swiftly Site
Email: support@swiftlysite.com
Website: swiftlysite.com

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.