Cookie Policy

Last updated: 27 December 2025

1. Introduction

This Cookie Policy explains what cookies are, how we use them on Swiftly Site, and your choices regarding cookies. This policy complies with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

By using our Service, you consent to the use of cookies in accordance with this policy, except where cookies are strictly necessary for the Service to function.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remain on your device until deleted or expired) or "session" cookies (deleted when you close your browser).

3. How We Use Cookies

We use cookies for the following purposes:

3.1 Strictly Necessary Cookies

These cookies are essential for the Service to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or setting privacy preferences.

Cookie NamePurposeDuration
next-auth.session-tokenMaintains your login sessionSession
next-auth.csrf-tokenSecurity token to prevent CSRF attacksSession

Legal Basis: Necessary for the performance of our contract with you (providing the Service).

3.2 Functionality Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences.

Cookie NamePurposeDuration
themeStores your dark/light mode preference (stored in localStorage)Persistent

Legal Basis: Legitimate interest (improving user experience). You can disable these in your browser settings.

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information. We use comprehensive analytics to improve our Service and understand user behavior.

Cookie NamePurposeDuration
_gaGoogle Analytics - Distinguishes unique users2 years
_ga_*Google Analytics - Session state and analytics2 years
_gidGoogle Analytics - Distinguishes unique users24 hours
_gatGoogle Analytics - Throttles request rate1 minute

Legal Basis: Consent (required by UK PECR). We only use analytics cookies with your explicit consent. You can withdraw consent at any time through our cookie preferences.

What We Track: Page views, user sessions, click events, form interactions, feature usage, conversion events, user flows, device information, geographic location (country/region level), and referral sources.

Analytics data helps us understand how users interact with our Service, identify issues, improve features, and optimise the user experience. This data may be linked to your account if you are logged in.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third-party cookies may include:

  • Stripe: Payment processing cookies (see Stripe's privacy policy)
  • Google Analytics: Web analytics and user behavior tracking (see Google's privacy policy)
  • Hosting Providers: Cookies related to website hosting and delivery
  • Analytics Platforms: Third-party analytics services for user behavior analysis

We recommend reviewing the privacy policies of these third parties for information about their cookie practices.

5. LocalStorage and Similar Technologies

We also use localStorage (a browser storage technology) for:

  • Theme Preference: Your dark/light mode setting
  • Pending Site Claims: Temporary data for non-authenticated users who create sites (pendingSiteId, pendingSiteSlug)
  • Form Data: Temporary storage during onboarding (businessName, siteData)

This data is stored locally on your device and can be cleared through your browser settings. We treat localStorage data with the same care as cookies under this policy.

6. Your Cookie Choices

6.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete cookies when you close your browser
  • Delete existing cookies

However, blocking strictly necessary cookies may prevent the Service from functioning properly.

6.2 Cookie Consent Banner

When you first visit our Service, we will show you a cookie consent banner (if required by PECR) where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your cookie preferences

You can change your preferences at any time through your account settings or by clearing your cookies.

6.3 Opt-Out Links

For third-party analytics cookies, you can opt out through:

  • Your browser settings
  • Google Analytics: Google Analytics Opt-out Browser Add-on
  • Our cookie preference centre (accessible via cookie banner or account settings)
  • Third-party opt-out tools (where available)

Note: Opting out of analytics cookies may affect our ability to improve the Service, but will not prevent you from using the Service.

7. Cookie Duration

Cookies we use have different lifespans:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until they expire or you delete them
  • Maximum Duration: We limit cookie duration to what is necessary for their purpose

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last updated" date
  • Showing a notice on our Service (for significant changes)

9. More Information

For more information about cookies and how to manage them, visit:

10. Contact Us

If you have questions about our use of cookies, please contact us:

Swiftly Site
Email: support@swiftlysite.com
Website: swiftlysite.com